Outreach Care Specialist
Location: Must reside inIowa
Hours: 8 am – 5 pm CST
The Outreach Care Specialist will travel throughout a specific region of Iowa 80-90% of the time.
A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. As an Outreach Care Specialist, you will be responsible for ensuring that appropriate member treatment plans are followed in less complex cases and proactively identifying ways to improve the health of our members and meet quality goals. The Outreach Care Specialist will be in the community, working collaboratively with formal support, service providers, and informal networks.
How you will make an impact:
Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
Assesses member compliance with medical treatment plans via telephone or through on-site visits.
Identifies barriers to plan compliance and coordinates resolutions.
Identifies opportunities that impact quality goals and recommends process improvements.
Recommends treatment plan modifications and determines the need for additional services in conjunction with case management and provider.
Coordinates identification of and referral to local, state, or federally funded programs.
Coaches members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in appropriate contracts.
Minimum Requirements:
Requires a high school diploma and a minimum of 1-year related experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Certified nurse assistant or certified medical assistant
BS/BA degree in a Behavioral Health related field preferred.
Bilingual candidates are encouraged to apply.
For URAC-accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short- and long-term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability @icareerhelp.com for assistance.
Job Type: Full-time
Salary: $17.61 - $26.42 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus opportunities
Ability to commute/relocate:
Iowa: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
How many years of experience do you have working in behavioral health?
Education:
High school or equivalent (Required)
Experience:
community outreach and engagement: 1 year (Preferred)
Willingness to travel:
75% (Required)
Work Location: In person