Duties
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in creating a positive and welcoming experience for our patients and visitors. Your primary responsibilities will include:
- Greeting patients and visitors with a warm and friendly demeanor
- Checking patients in and out, verifying insurance information, and collecting co-pays
- Scheduling appointments and managing the appointment calendar
- Answering phone calls, addressing inquiries, and transferring calls to appropriate staff members
- Maintaining patient records and ensuring accuracy of information
- Assisting with medical administrative support tasks as needed
- Adhering to HIPAA guidelines to ensure patient confidentiality
- Providing exceptional customer service and resolving any patient concerns or issues
Experience
To be successful in this role, you should have the following qualifications:
- Previous experience as a Dental Receptionist, Medical Receptionist, or in a similar role is preferred minimum 2 years
- Familiarity with dental or medical office procedures and terminology is a plus
- Proficiency in using dental or medical software systems (such as Eaglesoft) is highly desirable
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of phone systems and ability to handle multiple phone lines
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
- Dedication to providing exceptional patient service
If you are a motivated individual with excellent customer service skills, we would love to hear from you. Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our patients.
Job Type: Part-time
Pay: $14.00 - $21.00 per hour
Expected hours: 16 – 36 per week
Healthcare setting:
Private practice
Schedule:
Monday to Friday
Work Location: In person