Job Family: Sales Support
Type: Full time
Date Posted: Dec 12, 2023
Reference: JR94128
Description
Location: Iselin, NJ
How you will make an impact: Responsible for managing and coordinating account service, performance management activities as the primary contact for retention and growth of a complex group of Carelon Medical Benefits Management accounts.
Primary duties may include, but are not limited to:
Performs account planning including understanding account values, vision, and measures of success.
Performs project/program execution and monitoring including acting as the single point of contact for the account regarding service delivery, issue resolution, and reporting.
Monitors, manages, and communicates Carelon Medical Benefits Management's overall value and proposition in partnership with account.
Identifies and leads sales/expansion activities including management and delivery of timely and accurate sales pipeline forecasting for assigned account base.
Leads the contract renewal/negotiation and implementation process for existing/new accounts including ensuring pricing and contract terms are aligned with Carelon Medical Benefits Management profitability targets.
Participates in efforts to support standardization across accounts.
Participates in multi-disciplinary team to design and implement product operational enhancements.
Serves as the internal voice of assigned account base for all new product development efforts.
Partners with Carelon Medical Benefits Management teams to promote customer satisfaction, retention and drive enhanced value to the account via Carelon Medical Benefits Management solutions.
Trains/mentors lower level Account Management staff.
Minimum Requirements:
Requires a BA/BS and a minimum of 7 years of experience in health plan management, account management or IT systems/business process consulting; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
MS preferred.
Experience in provider network management, health benefits management, care management, or call centers in health care industry preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.