Customer Service
Hardware Department
Lumber Department
Garden Department
Position Purpose:
Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. providing information on product features, and knowing related job to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department. They will also maintain the in-stock condition of assigned areas, and ensure that the areas are clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor, other associates in their department as well as other sales departments (e.g., IMAs, and the Front-end Associates to ensure customers’ needs are met.
Physical Job Requirements Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving job o Requires the ability to move around the store and maneuver merchandise when necessary Responding to public address system announcements o Requires ability to respond to customer service calls, personal pages and general information announcements Moving and Standing o Requires moving around the store to assist Customers Identifying and reading reports, tickets and UPC labels o Requires recognizing, identifying and using merchandise and necessary reports Environmental Job Requirements Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface The warehouse environment can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes Floors around work area may become slippery during wet weather conditions May have to handle merchandise and work with tools with sharp edges Passing forklifts emit gas fumes Tools, supplies and related merchandise may contain hazardous materials
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
Evening shift
Night shift
Overnight shift
Weekly day range:
Monday to Friday
Weekends as needed
Work Location: In person