Position Purpose:
The Manager of Creative Production is responsible for helping the team achieve quality and production targets and is responsible for leading all people initiatives (staffing, performance management, and development), and fostering a collaborative and engaging team environment. This role will create and nurture a culture of creative experimentation and testing that drives optimal performance. The candidate should have significant experience working on the production of marketing and digital projects and campaigns from briefing all the way through to activation, overseeing on -time delivery of assets. This role is a key cross-functional partner that leads the project consultation and intake process to translate business requests into an action plan. They discover and define what the client’s needs are and work with everyone involved to deliver on this vision. Key Responsibilities:
20% - Continuous Improvement- Drive creative excellence, best practices and consistent creative execution across all channels; improve creative quality by studying, evaluating and improving creative methods used.
20% - Leadership & People Management- Mentor, develop and coach team members through project development and performance management. Attract, retain, and develop top creative talent to build a world-class in-house agency production studio.
50%- Production Workflow Management- Manage and execute production schedules and full lifecycle of deliverables associated with digital campaigns. Oversee the creative process and ensure the work is on brief and on brand. Ensure the smooth running of the creative team’s workflow keeping teams informed and up-to-date and that deadlines are met, and issues escalated. Drive efficiency.
10%- Relationship Building- Support and maintain relationships by communicating updates across teams and help prepare materials for updates. Identify and partner with cross-functional team on opportunities for improvements in creative process, timelines, approvals and other opportunities.
Direct Manager/Direct Reports:
This Position typically reports to Sr. Manager, Creative Production
This Position has 3-6 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
5+ years’ experience as a creative professional with previous experience in a photography/video production environment
Experience guiding and leading creative production teams, driving efficiencies while meeting or exceeding quality and productivity goals
Understanding and past experience creating integrated content across all marketing channels; from digital, social media, paid media, mobile, and experiential
Insistence on production quality and customer-centric focus
Prior experience in creative production and the ability to organize projects across many business situations
Highly collaborative, open and transparent
Calmness under pressure, with the ability to excel and thrive in a high-volume environment
Proactive problem-solving, both technically and creatively
Ability to adapt and change in creative environments, multitask and prioritize
Experience with project management tools and platforms like Workfront and Smart Sheet
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
5
Minimum Leadership Experience:
No previous leadership experience
Preferred Leadership Experience:
No previous leadership experience
Certifications:
None
Competencies:
Decision Quality
Collaborates
Drives Engagement
Ensures Accountability
Plans and Aligns
Communicates Effectively
Customer Focus
Develops Talent
Drives Results
Manages Conflict