Position Purpose:
Lead and coordinate operational support of the merchandising organization which manages more than $80B in annual sales. Closely partner with Merchants, Merchandise Planners, and cross-functional support teams on operations and execution of assortment, pricing, security, and other operational tasks.
Key Responsibilities:
40% Provide operational support to merchandising teams on assortment, retail, cost, supplier buying agreement, security, SOX controllership, and Special Order programs and execution
10% Manage the Merchandise Planner program including program management, onboarding, and training
5% Manage support of the organization for merchandising operations tasks during natural disasters
10% Lead execution team (on-shore and off-shore) that supports over 100,000 task executions per year
15% Work with cross-functional business partners on challenges across the organization including serving as business process expert on merchandising tasks and processes
20% Seek out and implement opportunities to continuously improve operations for Merchandising
Direct Manager/Direct Reports:
Reports to the Director of Merchandising Operations.
This role has 3+ direct reports.
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
More than 5 years of experience in leading merchandising operations and/or support
Experience leading teams of 15+ of both on-shore and off-shore associates
Experience providing guidance and direction on operational approaches to senior leadership
Experience working in retail and leading cross-functional teams in support of a retail organization
Experience with merchandising systems and processes
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Business acumen and strategic thinking skills
Proven ability to analyze, evaluate and interpret complex data
Excellent communication skills; verbal written and able to communicate globally
Ability to lead, influence and manage business partners and direct/indirect groups of associates
Ability to lead and manage process improvement efforts