Customer Service Associates are responsible for ensuring that customer phone calls and transactions are handled quickly and accurately. Customer Service Associates will interact with Customers and Associates over the phone and/or in store, to ensure that excellent customer service is achieved. They will work at the Service desk answering customer calls to the store, responding to general questions, finding customers the proper associates to assist as needed, setting expectations, facilitating all customer order types (BOPIS, BOSS, Will Call, Store to Store, Delivery) and resolving any issues that arise.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
4 hour shift
8 hour shift
Day shift
Evening shift
Weekly day range:
Weekends as needed
Work Location: In person