SERVPRO® of Palo Alto Production Lead
Do you love helping people through difficult situations?
Then, don’t miss your chance to join us as a new Production Lead/Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! We are a leader in disaster restoration and remediation services caused by water, fire and mold. We service residential and commercial customers.
We are seeking team members who are comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® of Palo Alto employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
· Explain process and answer customer questions, as needed.
· Monitor, communicate, and respond to customer needs/concerns.
· Communicate clear expectations to Production Technicians and supervise their activities.
· Perform production processes as scheduled and ensure quality control.
· Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
· Manage job file documentation to ensure complete and accurate project details.
· Manage and control costs of production projects.
· Manage assets by protecting and using equipment and materials properly.
Position Requirements
· Effective written and oral communication
· Basic math skills
· Experience in cleaning/restoration preferred
· High school diploma/GED
· IICRC certifications preferred
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
· Ability to sit/stand/walk for prolonged periods of time
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning products/chemicals
· Ability to travel locally and out of state when necessary
· Ability to successfully complete a background check subject to applicable law
Normal Working Hours, Additional Working Hours and Travel Requirements:
This is a full-time position working 8:00 a.m. – 5:00 p.m., Monday – Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Pay Rate based on experience, with possibility of overtime pay and increases based on merit.
SERVPRO® of Palo Alto is an EOE M/F/D/V employer
Job Types: Contract, Full-time
Salary: $42,000.00 - $55,000.00 per year
Benefits:
Health insurance
Referral program
Schedule:
Monday to Friday
On call
Overtime
Formal Education/Training:
· High school diploma/GED
· IICRC certifications (preferred)
Necessary Experience and Skill Set:
· Minimum 1 year of experience in cleaning, restoration, or construction.
· Strong supervisory skills.
· Strong communication skills, oral and written.
· Driver's License (Required)
Work Location:
Multiple locations
Company's website:
www.servpropaloalto.com
Work Remotely:
No
Work Location: Multiple locations
Job Type: Full-time
Pay: $42,000.00 - $55,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person