Job Description
With little or no direction, attains or exceeds designed territory objectives for new and existing customers. Annual revenue objective for this position is approximately $1,000,000 (U.S.).
Establishes, implements and documents a strategy that identifies business potential in the territory and form assigned key accounts.
Obtains maintains and demonstrates a complete knowledge of all key accounts and a complete knowledge of services offered by FTN T&B. Contributes to the development of FTN T&B services/product literature and sales material. Obtains materials to maintain industry knowledge appropriate to territory,
Demonstrates the use of financial marketing and consultative selling.
Understands and effectively uses FTN T&B and other FedEx resources.
Plays a leading role in developing and implementing strategic and tactical marketing programs to meet and exceed required business volumes.
Develops, documents and executes a territory management program to include calling on existing key accounts.
Demonstrates and maintains knowledge of customer satisfaction survey results and assists in keeping FTN personnel focused on enhancing customer satisfaction to ensure a solid FTN/customer working relationship.
Takes a leadership position in the territory with participation in trade, logistics and transportation associations to ensure FTN has visible presence in the territory.
Willingly assists others and plays a lead role in regional and national customer councils.
Resolves anticipated/unanticipated problems with minimal negative effect while significantly enhancing customer satisfaction.
Involves management where appropriate.
Identifies opportunities, risks and resources required to achieve revenue objectives.
Provides timely and accurate 30/60/90-day forecasts for the respective territory including, expenses, revenue, and new accounts.
Ensures that required reports are timely and accurate. Acts as liaison between customer and other functional areas (customer service, regional account coordinators, etc.).
Contributes to the positive morale of all associates and in particular, the marketing and sales team.
Provides advice and counsel to less experienced representatives resulting in their increased productivity.
Actively participates in training for current sales and marketing teams.
Assists in developing training programs, materials, and participates in the training process in a classroom environment and on customer calls.
More Information
Payment frequency Annual
Salary currency USD
Job town/city Elk Grove Village